Q. When can I get the price?
A. We usually quote within 24 hours after we got your inquiry. If
you are very urgent to get the price, please call us or tell us in
your email so that we will regard your inquiry priority.
Q. How can I get an accurate price?
A. There are some basic specs we need to know for price
calculation, that is: 3D drawings in STP, IGS, X-T format are
available, Please suggest to us your quantity too.
Q. Do you accept the OEM?
A. OEM is welcome. We can custom goods according to your design.
Q. What is the shipping?
A: By express(FedEx, UPS, DHL, TNT, EMS, etc...), by Air, by
shipping.
Q. How do I pay for the order?
A. The common payments are T/T(Telegraphic Transfer), western
union,
Q. I have an idea for a new product, but I don't know if it can be
manufactured. Can you help?
A. Yes! We are always happy to work with potential customers to
evaluate the technical feasibility of your idea or design and we
can advise on materials, tooling, and likely set-up costs.
Q. What are the advantages of having my parts manufactured locally?
A. Vertex can offer quick reaction times to any changes in
specification, batch size, or material. We can ship small or large
quantities anywhere in Europe overnight to accommodate unforeseen
changes in demand.
Q. My components have already been developed on CAD. Can you use
the drawings?
A. Yes! DWG, DXF, IGES, Solidworks, and Rhino files can all be used
to generate quotes, models and mould tools - this can save time and
money in producing your parts.
Q. Can I test my idea/component before committing to mould tool
manufacture?
A. Yes, we can use CAD drawings to make models for design and
functional evaluations.
Q. What type of plastic is best for my design/component?
A. Materials selection depends on the application of your design
and the environment in which it will function. We will be happy to
discuss the alternatives and suggest the best material.
Q. What type of mould tool do I need?
A. Mould tools can be either single cavity (one part at a time) or
multi-cavity (2,4, 8, or 16 parts at a time). Single cavity tools
are generally used for small quantities, up to 10,000 parts per
year whereas multi-cavity tools are for larger quantities. We can
look at your projected annual requirements and recommend which
would be best for you.
Q. Ok, I've decided to go ahead with my project. How long will it take
to get my parts?
A. It can take 3-8 weeks to have the mould tool manufactured
depending on the part's complexity and the number of cavity (single
or multi). After we have received final approval by you of the new
tool, you can expect delivery of parts within 2-3 days.
